Summary of Policies
Pre-Registration: 14 days or more prior to course date.
General Registration: On-Site and 15 days prior to course date.
Agency Registration: $10 off each 3 CE Hours Registration (minimum 10 registrations plus travel).
CE Format: OnSite (In-person) | Synchronous/Virtual (Live) | Asynchronous/OnDemand (Self-Study).
CE Certificate: CE Certificate of Completion will only be awarded after completion of all training requirements. No partial credit will be given, to include persons who arrive late or leave early. Courses/programs that do not qualify for continuing education credit are clearly identified. State regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit.
Attendance: A completed registration form is required of all participants from which a Course Registration / Attendance Roster is developed. The Presenter/ Course Monitor will conduct a visual or audible roll call to verify attendance upon arrival or prior to the start of the course/event (OnSite or Virtually via Zoom) and following Session Breaks. Random Attendance Checks shall be conducted during virtual course/events, which requires each participant to place the time announced by Presenter in the Zoom Chat within 60 seconds.
At the discretion of Program Administrator:
Participants may be required to record his/her own hours and attest by their signature that the attendance hours reported accurately reflect the hours attended or completed, particularly in the absence of a Course Monitor.
Session Monitors may be stationed at sessions to stamp attendance forms and collect Participant Event/Program Evaluation forms upon completion of each session.
Partial clock hour credit may be given for partial attendance, when appropriate, and at the discretion of the sponsor/co-sponsor. The Program Administrator reserves the right to refuse to give partial credit when in their judgment it is not appropriate. In such cases, event materials (registration, promotional, activities, etc.) distributed prior and at the event shall denote whether partial credit will or will not be given.
Certificate: Certificates will only be awarded after completion of all training requirements. Credit will not be given to persons who leave the session(s) early or arrive late. Certificate will be distributed via email, or US postal service upon request.
ADA/504 Accommodations: Written request for ADA accommodations must be received 14 days in advance of course/program date detailing specific request.
Cancellations: 12 days or less prior to course date may receive a refund minus a $25 administration fee or registration transferred to another course - NO refunds will be made thereafter. A course may be canceled by the ACP Administrator within 72 hours of course date due to low enrollment with FULL REFUND plus a $15 Coupon which may be applied to any course prior to the expiration date.
Inclement Weather Cancellation
A course may be canceled due to predictions of severe weather. Registered participants will be notified via email as soon as a decision is made, with as much advanced notice as possible. Registrations may be exchanged for Asynchronous/OnDemand, transferred to another course or refunded minus a $25 administration fee.
Instructor Illness/Emergency Cancellation
If an Instructor/Presenter is ill or has an emergency, and a replacement Instructor/Presenter cannot be secured, the course will be canceled. We will make every effort to notify registered participants via email as soon as possible. Registered participants will receive a FULL REFUND with a $10 Appreciation Coupon which may be applied to any course prior to the expiration date.
Low Enrollment Cancellation
Eclectic reserves the right to cancel any course with fewer than 5 registered participants. Registered participants will be notified via email within three business days or 72-hours prior to course scheduled date/time; and receive a FULL REFUND with a $10 Appreciation Coupon which may be applied to any course prior to the expiration date.
FOR MORE INFORMATION VISIT: CALL/FAX 225-924-2800 | EMAIL: email@example.com